This Privacy Policy explains how BSK Hospitality Solutions LLC, doing business as Sync Digital Works (“Sync Digital Works,” “we,” “us,” or “our”), collects, uses, and protects information when you visit syncdigitalworks.com or use our services.

1. Who We Are

Sync Digital Works is a restaurant marketing service operated by BSK Hospitality Solutions LLC. We help restaurants grow through review management, customer reactivation, local search, and websites.

Contact:
BSK Hospitality Solutions LLC dba Sync Digital Works
5900 Balcones Dr Ste 100, Austin, TX 78731
Email: info@syncdigitalworks.com
Phone: (832) 230-2878

2. Information We Collect

We collect information you provide directly to us, including:

• Your name
• Your email address
• Your phone number
• Your business name and details
• Any message or information you submit through our forms, chat widget, or booking calendar

We also automatically collect certain information when you visit our website, such as pages visited, device and browser type, and general location. We use the Meta Pixel to measure site visits and advertising, and our website chat widget, provided by our CRM platform, may use cookies to keep your chat session working.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Send you information, offers, and updates you have requested or consented to
• Improve our website and services
• Communicate with you about your account or projects

4. SMS and Text Messaging

If you provide your mobile number and opt in, we may send you text messages about your inquiry and our services, including service updates, special offers, and promotions.

• You opt in to text messages by providing your mobile number in the chat widget on our website and checking the SMS consent box. The box is unchecked by default and is not required to send a message.
• Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP or contact us at info@syncdigitalworks.com or (832) 230-2878.
• Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number or SMS opt-in information with any third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. How We Share Information

We do not sell your personal information. We may share information only with service providers who help us operate our business (such as our messaging and CRM platform), and only as needed to provide our services. We may also disclose information if required by law. All of the above sharing excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties.

6. Cookies and Analytics

Our website uses cookies and similar technologies, including the Meta Pixel and our chat widget, to keep the site working, understand site usage, and measure advertising. You can control or block cookies through your browser settings.

7. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@syncdigitalworks.com. You may also opt out of marketing communications at any time.

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

info@syncdigitalworks.com
(832) 230-2878
BSK Hospitality Solutions LLC dba Sync Digital Works
5900 Balcones Dr, Ste 100
Austin, TX 78731